Refund policy

All sales are final. Because Her Edit Boutique is a small business and many of our items are limited, made-to-order, or handled in small quantities, we do not offer refunds, returns, exchanges, cancellations, or store credit once an order has been placed.

Please review your order carefully—including item selection, sizing, color, shipping address, and quantity—before completing checkout. We are not responsible for orders placed with an incorrect size, color, address, or other customer-entered information.

Exceptions

We carefully inspect orders before they are shipped. However, if your item arrives damaged, defective, or if you received the wrong item, please contact us within 3 days of delivery at hello@hereditboutique.com for consideration.

To be considered, your email must include:

• Your full name and order number

• Clear photos of the item, packaging, and shipping label

• A description of the issue

Any exception is made solely at the discretion of Her Edit Boutique. If approved, we may offer a replacement, store credit, or another resolution determined appropriate by our team. We do not guarantee that an exception will be granted.

Non-Returnable Items

The following items are strictly final sale and are not eligible for return, refund, exchange, or store credit under any circumstances unless required by law:

• Sale, clearance, discounted, or promotional items

• Custom, personalized, made-to-order, or pre-order items

• Accessories, jewelry, beauty items, and intimate garments

• Items that have been worn, washed, altered, damaged, or no longer have original tags/packaging

• Gift cards